Terms & Conditions
1. Introduction
Welcome to RUHIY. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our luxury skincare products. By accessing our website or making a purchase, you agree to be bound by these Terms.
2. Product Information
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Colours may vary due to monitor settings and lighting conditions.
3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be received in full before products are dispatched. We accept major credit cards and other payment methods as displayed at checkout.
4. Shipping and Delivery
We ship internationally from the United Kingdom. Delivery times vary by destination. Risk of loss and title for products pass to you upon delivery to the carrier. Please refer to our Shipping & Returns page for detailed information.
5. Returns and Refunds
Due to the nature of our luxury skincare products and for hygiene reasons, we do not accept returns, exchanges, or provide refunds once products have been shipped. Please ensure you review your order carefully before completing your purchase.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of RUHIY and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
RUHIY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us through our Contact page or email us directly.
Last updated: October 2025